Privacy Policy

1Data Fiduciary Details

Under the Digital Personal Data Protection Act, 2023 ("DPDP Act"), Fuzon E Services Pvt Ltd acts as the Data Fiduciary responsible for determining the purpose and means of processing personal data provided by users, clients, and visitors ("Data Principals").

2Personal Data Collected & Specified Purpose

We collect and process only the minimal personal data necessary to fulfill specified business requirements when you interact with our website, request quotes, or book consultation sessions:

• Contact & Identity Data: Full name, business email address, phone number, and organization/company name.
• Technical & Consultation Details: Preferred consultation dates, ERP requirements, project budget estimates, and inquiry topic outlines.
• Technical Metadata: System logs, IP address, device browser type, and submission timestamps for security authentication and anti-spam protection.

3Consent Notice & Withdrawal Rights (Section 6, DPDP Act)

By filling out our contact, quotation, or consultation forms and clicking "Submit", you grant free, specific, informed, unconditional, and unambiguous consent for processing your personal data for the stated purpose.

Right to Withdraw Consent: You have the absolute right to withdraw your consent at any time. Withdrawal of consent does not affect the legality of data processed prior to withdrawal. To withdraw consent, send an email to fuzoneservice@gmail.com with the subject line "Consent Withdrawal Request". Upon receipt, we will cease data processing within reasonable operational timelines.

4Rights of Data Principals (Indian Citizens)

Under Sections 11 through 14 of the DPDP Act 2023, you enjoy statutory rights regarding your personal data processed by Fuzon E Services Pvt Ltd:

5Data Retention, Safeguards & Breach Protocols

We employ reasonable security safeguards including TLS/SSL encryption, access control protocols, firewalls, and regular security audits to protect your personal data from unauthorized access, alteration, or disclosure.

Retention Policy: Personal data is retained only for as long as necessary to fulfill the specified business purpose, or as required by applicable tax, GST, and statutory record-keeping laws of India. Once the purpose is fulfilled or consent is withdrawn, data is securely erased or anonymized.

Breach Notification: In the unlikely event of a personal data breach affecting your information, Fuzon E Services Pvt Ltd will intimate the Data Protection Board of India and affected Data Principals in accordance with prescribed DPDP Rules.

6Children's Personal Data (Section 9, DPDP Act)

Fuzon E Services Pvt Ltd provides B2B enterprise ERP, accounting, and IT consultation solutions intended exclusively for business operators. We do not knowingly collect, track, or process personal data of individuals under 18 years of age without verifiable parental or lawful guardian consent.